More from Willow & Stone

Willow & Stone Team

Our Team

We are a friendly and knowledgable bunch. Here’s a little more about the team.

Im Sarah, founder of W&S and mum to two little girls. I have a degree in Illustration. My degree has helped me to run the business ‘creatively’ and good design is at the heart of everything I do.

Sian has been assistant manager for 7 years and came to us with a background in textile design with a skill for organisation and a keen eye for detail and at home has two little boys. She is passionate about our products, assisting on buying trips and within all creative developement. She is an invaluable support for the running of the whole business.

Laura, a graphic design graduate, (currently on maternity leave). She’s calm and collected and a great problem solver.  She is helping to improve the overall usability of the website and enjoys looking at new ways of improving the brand. She also runs her own design business on her days off. Read more here.

Cat is the super friendly front of house Customer Service and the person you are most likely talk to when calling the office to place an order. She has fantastic product knowledgable and keenly organised! In her spare time she enjoys Charleston dancing and designs jewellery.

Dawn is ‘back of house’ Customer Service and works closely with Cat helping with stock control, lead times, ordering, dealing with suppliers and much more! She lives on a lovely old boat she’s in the midst of restoring.

Felicity is another talented Textiles Graduate and assists with the maintaining of the website along with implementing SEO.  Fliss provides a fountain of inspiration for our many photo shoots and window displays which she often styles. She’s also the DIY queen embarking on many drill and hacksaw related tasks. If you have technical issues with products you may speak to her and she’s also the person we turn to when our computer systems fail!

Hannah is a versatile member of our team and lends her hand to sales, order processing and customer services. She’s also a talented illustrator and had her first book published early 2016 (available in our shop!). You can read more on her website.

Louisa is a real systems person (my total opposite in fact!). She’s super switched on and incredibly efficient and can (and does) turn her hand to anything. Currently Louisa is helping to improve our systems and maintain the smooth running of our epos systems along with processing orders and problem solving. She has a background working as an Early Interventionist, supporting young people with social and communication skills to improve their lives.

Nick is our stock coordinator dealing with stock and deliveries. He calmly scales our three flights of stairs dozens of times a day negotiating deliveries coming in and going out. Nick loves cooking and he’s also super knowledgeable about lighting, enjoying nothing more than trawling through vintage lighting at salvage yards. He too lives on a boat in a serenely beautiful part of the Falmouth Estuary.

Elly is with us three days a week and has a little boy. She has a keen eye for detail and is our quality controller. She also works in the Falmouth store – her calm and friendly manner puts our customers at ease. She also helps with some of our social media avenues and is developing our instagram sale page. She’s a talented film maker when not at W&S having much success through her own company.

Katie is a Fine Art graduate having been with us since she was studying here at the University. She’s quick thinking and super fast. Along with other offices duties she processes orders and deals with refunds along with being a friendly face in our Falmouth Store.

 

Posted in Articles and Features, Customer Projects, How to Guides, More from Willow & Stone, Our Products & Ranges, Uncategorised, W&S Window Displays

Posted by Sarah 20th September 2015

Other More from Willow & Stone

Willow & Stone Shop Front, Falmouth

Our Beautiful Shop Refurbishment

We are a friendly and knowledgable bunch. Here’s a little more about the team. Im Sarah, founder of W&S and

Read more
Fish shaped brass door knocker

A Brief History of the Door Knocker

We are a friendly and knowledgable bunch. Here’s a little more about the team. Im Sarah, founder of W&S and

Read more

Winter Hallway Photo-shoot

We are a friendly and knowledgable bunch. Here’s a little more about the team. Im Sarah, founder of W&S and

Read more