We Are Hiring!

A position has arisen for a temporary skilled Office/Customer Service Assistant Allrounder beginning ASAP until End of December.

This role will be five days a week – but with hours increasing as time progresses.

With Christmas fast approaching it can mean only one thing! – WE WILL BE BUSY in our Falmouth store as well as online.

We are looking for someone who genuinely loves being able to offer excellent customer service and selling quality products, problem solving and using initiative to manage an ever-changing work load. This role will include helping in all areas of the business including collating stock for customer orders, replying to emails and updating customers with lead times, general filing, organising, helping with deliveries and packing parcels aswell as working in our Falmouth store and generally assisting the team in running a tight ship! Your main aim is to assist with everyones growing workload which requires super time management skills and heaps of energy.

Along with speed, exceptional organisation and time management; excellent attention to detail is also essential for this role.

A friendly, confident approach to sales and problem solving as well as a mature can-do attitude are essential; we aim for our customers to have an enjoyable experience making sure that they long to come back and shop with us again – We always aim to send customers away happy regardless of the problem they have come to us with!

Working within our website team you will be juggling many tasks and you must be able to demonstrate previous administration experience and have worked under your own initiative. In-store, an enthusiastic and friendly approach is key!

We are a friendly team, who strive hard to maintain our high standards and uphold the brand ethos. Fancy joining us?

Please download an application form (link below) and return it asap together with an up to date CV. You don’t have to use this form as long as all the questions are answered so feel free to email! Please send to office@willowandstone.co.uk. Post to Willow & Stone, 18 Arwenack Street, Falmouth, TR11 3JD.