willow and stone store ironmongery section with happy child

About Willow & Stone

From Small Beginnings in 2005...
Hello, I’m Sarah, the founder of Willow & Stone in Falmouth, Cornwall.

Willow & Stone supplies quality authentic products at fair prices. In addition, this site features a wealth of useful ‘how to’ guides, and our blog offers inspirational articles and other snippets we think you might find interesting; be it our favourite places, inspiring products, projects and other websites.

Sarah, owner of Willow & Stone sitting on the step outside the shop with her two dogs
Kitchen dresser in deep pink with black ceramic cabinet knobs and oak shelf above. Dresser and shelf with cookbooks, chopping boards and vegetables
Member of the Willow & Stone team quality checking a brass house number
We Sell Quality Products at Fair Prices

Willow & Stone don’t claim to be ‘cheapest online’ though we endeavour to remain very competitive, and offer discounts to trade. We are driven by excellent customer service and always strive to maintain our reputation as being super friendly, knowledgable and helpful. We remain small enough to take pride in each sale and customer interaction, yet agile enough to be able to fulfil large orders from developers and specifiers. In a world where online buying accounts for so much, we have held our own for 16 years, by offering accessible information, high quality products, well packaged by our small team who genuinely care – from your very first visit to after sales care a year or more later. We sell products we love, and we genuinely love what we do.

In The Beginning

From 2000 I worked for LASSCO (London Architectural Salvage & Supply Company). We were one of the first old school antique emporiums to have a website, and it was beautiful. I had the pleasure of populating it, writing the text, adding products and doing the photography for it. I waved goodbye to LASSCO after 5 fulfilling years in order to escape the City and return to Cornwall (where I’d studied BA Illustration a few years earlier) and create my own online store. My initial goal was simple. I wanted to sell quality Period Ironmongery products to ordinary people who were taking on extraordinary projects restoring their beloved homes. I wanted to make a living in Cornwall and one day offer interesting employment to staff who I could enjoy a cup of tea with, bounce ideas off and obsess over the detail of an old door knob with.

Brass bloxwich door knob profile on a pale cream door
Original wooden apothocary drawers
Willow & Stone shopfront
And then

With the help of my husband (now a full-time artist), the Willow & Stone website took off quickly – 15 years ago there was little online competition. A year later, after plenty of set-backs, we opened our first shop in a pretty corner off Falmouth’s harbour, 3 years later a second shop followed as we embraced unusual stationery, cards and prints. We quickly outgrew these premises and in 2012 moved to our current location up the road, a large double fronted store with everything housed under one roof. Eventually our website moved into offices directly over the road and finally we have some space to grow and be creative on a street and within a community that we love and feel very much a part of.

Worldwide Sales

Whilst we now sell a large range of products our roots remain firmly in Period Ironmongery and our offering on this site showcases the best of that. We send our products all around the World on a daily basis and are proud to have some of our finest ironmongery and door knobs gracing the homes of our customers in the USA, Canada, Australia, Africa, Japan and just about the whole of Europe! Read more here.

Member of the Willow & Stone team (hands showing) packing a parcel

Prefer to Chat to a Human?

We are always keen to make contact with new customers, designers, architects, builders and developers, and love to hear about your projects past, present or future.

Get in touch! Call the team on 01326 311388

Thank you

We are so grateful to have maintained a loyal customer following over the years and enjoy working with other like-minded businesses.

The Willow & Stone team stood in front of Falmouth harbour

Testimonials

★★★★★

Great service, very professional, friendly and helpful staff in ensuring we found exactly what we were looking for. Superb range and fabulous quality.

★★★★★

The quality is excellent.  The service was great from start to finish.  The products are wrapped so well - in line with the quality of the products.

★★★★★

The customer service was above and beyond what I expected. I was only buying one simple fingerplate but I was treated as a valued customer which in my experience is a rare occurrence these days. So well done Willow and Stone on the quality of your product and the excellent quality of your customer care.

★★★★★

Customer service was outstanding - it was packed and wrapped so beautifully it was just like opening a gift. True artisan craft .

Our Falmouth Shop

VISIT OUR SHOP BY THE SEA

18 Arwenack Street
Falmouth
Cornwall, UK
TR11 3JD

Mon - Sat: 10am - 5pm